Author: Sophie Anderson

Consistent, Constant and Compelling: The Fundamentals of Marketing

We could talk about marketing trends all day long, diving into the rise of influencer marketing and AI-driven content creation or the importance of sustainable marketing and data-driven campaigns.

While those trends are undoubtedly important for keeping your marketing strategy adaptable and relevant, there’s one invariable truth: the fundamentals of marketing are unchanging.

Let’s get back to basics and discuss why the right offer priced optimally and promoted to your ideal audience with strategic messaging through a curated media mix can be effective in driving results—without the frills of flashy marketing trends. 

The Unchanging Fundamentals of Marketing 

The foundations of marketing can be condensed into four fundamentals—offer, price, promotion and place. When you implement these key elements into marketing strategies, you’re going to see meaningful results (even if you ignore what’s “trendy” in marketing). 

Create the Best Offer

You’ve likely defined the ideal audience for your products or services, but can you hone those insights further? (Hint: “everyone” is not a target audience!)

What does your audience want? What do they care about? Can you solve problems or challenges your audience faces? What can your company offer to make their life easier and help them achieve their goals? 

These are all questions you need to ask when refining your offers to drive business growth. The answers will build the foundation of your entire marketing plan. This is your opportunity to create value for your customers, foster loyalty and set you apart from the competition, lending to long-term business success. 

To stimulate further brainstorming when creating enticing offers, consider: 

  • Has your target audience changed? Have their concerns evolved?
  • What are the demographics, psychographics and behaviors of your target market?
  • Is there existing competition, and if so, how is your offering different?
  • What makes your offer unique?
  • Why should the audience choose your offer over competitors’?
  • What are the potential challenges associated with your offer?
  • Is your offer scalable for future growth?
  • How will you collect feedback from early users or customers?
  • What is your long-term vision for your brand? 

Set it at an Ideal Price 

The next step in refining your offer is finding the ideal price point. When determining the right price, it’s important to ask yourself two questions: what do customers expect and how are competitors pricing similar products or services? 

While you definitely don’t want to undervalue your products or services, you don’t want to go too high, either, as this could turn off prospects. Instead, aim to align the price of your offer with the value it provides. 

Though these questions and considerations will help you gauge pricing options, ultimately, it’s up to you to determine what you charge. 

Build the Perfect Promotion 

To effectively and concisely communicate your offer to your ideal target audience, you must craft the right message and build the perfect promotion. 

  • Understand your audience and what messaging will resonate. For example, you wouldn’t talk to a millennial the way you would talk to a baby boomer because they each have a vastly different set of drivers and concerns. These distinctions could make or break a campaign. 
  • Craft a compelling message highlighting the benefits of your offer. Focus on your audience’s needs and how your solution adds value to their lives. Remember, it’s not necessarily about what you want to say but rather what your audience needs to hear.
  • Embrace uniqueness and creativity with your campaign, as this will help capture the attention of your target audience and differentiate your brand from competitors. Consider implementing storytelling, user-generated content, giveaways, influencer partnerships and more.

Find the Proper Place to Market

This is your moment—the time when you showcase your refined offer in a way that effectively communicates its value proposition.

During the execution phase of your marketing strategy, there are a few key aspects you need to consider to ensure your promotions are successful: 

  • Choose the right marketing channel. Where are your prospects—physically and digitally? It’s important to find the most effective channel to reach your audience. Often, this includes a mix of online and traditional offline channels, like social media, billboards, radio and email marketing
  • Ensure synergy and consistency across all marketing channels. This helps to create a unified brand experience, reinforces your message and fosters stronger brand recognition.
  • Measure and optimize. Develop and track key performance indicators (KPIs) such as website traffic, conversion rates, sales enablement metrics and return on investment (ROI). Use this data to refine your strategies and optimize your campaigns for better results.
  • Embrace adaptability by using the data and metrics gathered when measuring the performance of your promotion. This will help refine your strategy and optimize your campaign for the best possible results. 

Digital marketing is essential, but don’t underestimate the power of human connection. The art of relationship building is still an important component of any marketing strategy. 

Interactions at trade shows, 1:1 meetings, speaking engagements and networking events are all still effective and important ways to gain brand recognition—and they’ll complement your digital efforts to create a stronger campaign overall.

Get Back to (Marketing) Basics

As you navigate the complexities of today’s market, it’s important to recognize that an impactful marketing campaign doesn’t need to be complicated—it can be as simple as tapping into these four foundational pillars of marketing. 

Understand your audience, create a value-driven offer and strategically price and promote it using the right channels and messaging. With the right approach, you can achieve your marketing goals while staying true to timeless principles that drive results. 

If you’re looking for a marketing partner to take the reins and create a customized marketing strategy for your business, contact Giant Voices. We’re here to help you achieve your revenue goals. 

(Hint: if you’re teetering between hiring a marketing professional or a marketing agency, it’s best to hire a herd of workhorses, not a magical unicorn!)

Marketing Trends We Expect to See Take Off in 2024

It’s that time of year! As we move into the new year, brands and businesses across the globe assess, analyze and revise their marketing strategies. To help you get a better grasp of what’s likely to come, we’ve gathered a list of growing marketing trends we expect to see take off in 2024. 

Marketing Trends We Expect to See Take Off in 2024 | Giant Voices Blog

AI-Driven Content and Conversations 

Picture this: personalized content that’s practically a mind-reader and tailored just for you. Thanks to increasingly sophisticated artificial intelligence (AI), marketing messaging, chatbots and online conversations will move forward with ease, making it seem as though each virtual interaction is designed perfectly for clients and customers. 

While not all businesses will make the jump to fully AI-driven content creation, many will likely start or continue using AI to predict and stay ahead of trends, making content creation more adaptable, fluid and timely. 

That’s not to say humanization isn’t required when harnessing AI-driven content. It can often come across as robotic and inauthentic, which is why incorporating human touch is crucial. 

Customize AI-written content to make it unique, decipher whether an AI-predicted trend is worth your time and investment and analyze AI-fostered online conversations to ensure they come across as genuine. 

Authenticity is Key

As many consumers are no longer swayed by perfection and beautifully curated content, authenticity is likely to be a key driver of growth, engagement and sales moving into 2024. In the era of transparency, consumers aren’t just buying products—they’re investing in brands that they trust and genuinely connect with. 

How can your business embrace authenticity? Expose the human side of your brand, build a strong foundation of credibility and foster enduring relationships with your customers and clients with marketing materials, content and service that represents your company and people accurately. 

Eye-Catching Animated Marketing 

Introducing animation into your marketing strategy offers a unique blend of creativity, innovation and visual appeal that captures the attention of today’s fast-paced and visually-oriented audience. Plus, it’s really fun to make and watch!

Compared to video marketing, which is still an effective tactic, animated marketing is not only more accessible and implementable for everyday brands, it’s also short, sweet and to the point—ideal for younger audiences with shorter attention spans. 

For inspiration, check out this simple, animated graphic Giant Voices posted for New Year’s Day.

Human-Centric Approach

Hyper-personalization will be a key part of marketing in 2024. No longer are we viewing our audience as “customers” or “clients.” Instead, marketers are seeing them for what they truly are: humans that need help solving a problem. 

Coinciding with AI-driven content and conversations, expect to approach each and every client and customer interaction with care, authenticity and a unique solution to their challenges. You can do this by leveraging creativity, humor and emotion within your marketing campaigns—in a way that aligns with your brand, voice and—more importantly—your audience. 

Ethical and Sustainable Marketing

Ever heard of ESG marketing? Also known as environment, social and governance marketing, this strategy highlights how well a brand is meeting its ESG goals, using specific benchmarks, KPIs and reporting metrics. 

With a strong ESG strategy, you can bring attention to your energy and water management practices, greenhouse gas emissions, charitable contributions, workplace diversity, company culture and responsible supply chain management practices. 

Rather than simply talking about ESG in company meetings, bring it to light and showcase your efforts in an impactful ESG marketing strategy, as sustainability will be an important consideration for younger generations during the purchasing process. 

Ethical and sustainable marketing also applies to your recruitment and retention strategies. Ensure that your hiring process is fair, consistent and purposeful, and implement meaningful retention tactics that make your employees feel valued, respected and unified. This will help you build a strong, impactful team that moves you forward year after year. 

Short-Form Video Content 

With the rise of TikTok and Instagram Reels—and, as such, much shorter attention spans—short-form video content is becoming more and more relevant in today’s dynamic online world. 

We expect to see brands roll out easy-to-make, short-form video content on a regular basis in 2024. Everything from quick tutorials and tips and tricks to influencer collaborations and utilizing user-generated content (UGC) with the help of content creators. 

Harnessing the Power of Analytics 

Relating to our earlier mentions of AI-driven content and human-centric marketing, we expect brands to better harness the power of analytics to get exceptional results. 

Deeply understanding your target audience, how they operate, the type of content they enjoy consuming, their purchase behavior and other vital components is crucial for building out a strong human-centric strategy (which, as we mentioned above, will likely be a 2024 marketing trend). 

At Giant Voices, we utilize data to improve everything from social media engagement and email opens to click-through rates, brand experiences and website interactions. Our team truly believes that data is one of the best tools businesses can harness to create growth-driven results. 

Utilizing Influencers and Creators  

In the last few years, influencers and content creators have upheaved and transformed the social media landscape. With more influence and leverage than ever before, online figures have the power to make or break your brand. 

When used correctly and intentionally, influencer marketing can grow your brand’s reputation, following, sales and revenue rapidly. On the flip side, if your product or services aren’t up to par, just one influencer’s strong review can seriously hurt your business. 

Capitalize on Better Marketing in 2024 

By modifying your 2024 marketing plan to integrate one or many of these predicted trends, you can capitalize on better marketing strategies that deliver long-term results. Questions? Reach out to the Giant Voices team. We’re here to help. 

Intern Spotlight: Molly Trullinger

Giant Voices is excited to welcome Molly Trullinger on as an intern this spring! Get to know her in this intern spotlight. Learn more about where she’s going to school, her major, favorite hobbies and more.

Hi there, my name is Molly and I’m joining Giant Voices as an intern this spring!

I’m excited to gain real-world experience and see how marketing agency’s use creative solutions to adapt to changes, address problems and meet client goals.

Where are you going to school and when are you graduating?

I’m attending the University of Minnesota-Duluth and will graduate in the summer of 2024. 

What is your major?

I’m majoring in Marketing.

What is your favorite class?

My favorite class I had was Digital and Social Media Marketing, where I learned about keeping up with the continuously-evolving digital world, social platforms, online trends and more.

What interests you most about marketing?

I love the creativeness behind marketing and how it is not an exact science, that makes it more fun and allows for more ideas.

What is something most people don’t know about you?

I have a minor in Deaf Studies and have been learning American Sign Language since high school!

What are your hobbies?

I love to read, hike, paint and crochet. I love going to coffee shops with my friends and love playing Scrabble with my parents!

7 Impactful Podcasts Our Giants Tune Into to Elevate Their Intelligence

Looking for some podcast inspiration? Explore our blog to uncover 7 impactful podcasts our Giants regularly tune into to expand their intelligence, elevate their creativity and improve their everyday lives.

Podcasts have boomed in popularity over the last few years. From business and strategy to self-improvement, true crime, comedy, history and everything in between, you can find a podcast on virtually every topic known to man.

At Giant Voices, our talented team of creatives is always searching for ways to expand their intelligence, knowledge and expertise, and many of us tune into impactful podcasts regularly.

We sat down with some of our Giants to get their top podcast recommendations—explore them below and gain inspiration on what you should tune into this week.

The Tim Ferriss Show 

Starting off strong with a recommendation from our CEO, Pascha Apter.

The Tim Ferriss Show features Tim Ferriss, a bestselling author most often known for his book The 4-Hour Workweek, digging deep into the tools, tactics and tricks that world-class performers and experts utilize to further their growth, expand their minds and reach new heights.

Listen to The Tim Ferriss Show on SpotifyYouTube or Apple Podcasts

Leader of the Pack 

If there’s one podcast we’re truly excited to feature, it’s Leader of the Pack, a podcast started by Tom Sega, the CEO of a favorite local brand, Duluth Pack.

With Duluth Pack swiftly rising from a small business to a global brand with a loyal fanbase of outdoor enthusiasts found in every corner of the world, it’s no wonder the Leader of the Pack podcast features great business advice, impactful conversations and exciting stories from admirable individuals.

Listen to Leader of the Pack on SpotifyApple Podcasts or Stitcher—and be sure to check out episode #40, featuring none other than Pascha Apter!

The Goal Digger Podcast 

The Goal Digger Podcast, founded by influential Duluth local and entrepreneur, Jenna Kutcher, is a go-to podcast for Heather Wink—one of our exceptional account executives.

She enjoys Kutcher’s valuable advice on all things business, social media, branding, budgeting, goal setting, productivity and so much more. With over 650 episodes and authentic conversations with ambitious women, you can spend countless hours diving into this incredible podcast.

Listen to The Goal Digger Podcast on Jenna’s websiteSpotifyApple Podcasts or Podbean

Creative Pep Talk

Need to revamp some of your creativity? Tune into the Creative Pep Talk podcast by Andy J. Pizza.

Recommended by one of our outstanding graphic designers, Claudia Blees, this podcast is ideal for creatives like graphic designers, illustrators and Canva enthusiasts (and even you, doodlers).

This fun and quirky podcast shares inspiring stories, actionable strategies and clever tools to help you build a thriving creative career.

Listen to the Creative Pep Talk on the Creative Pep Talk websiteSpotifyApple Podcasts and Google Podcasts

Marketing Against The Grain 

Are you curious as to what goes on in the brains of HubSpot and Zapier’s chief marketing officers? With the incredible success of these two globally-recognized brands, we sure are!

Suggested by our awesome account assistant, Alec Beaulieau, tune into the Marketing Against The Grain podcast for a deep dive into all things marketing trends, growth tactics and innovative strategies with Kipp Bodnar, HubSpot CMO, and Kieran Flanagan, Zapier CMO.

Listen to Marketing Against The Grain on SpotifyApple PodcastsDeezer and Podcast Addict

The Tony Robbins Podcast 

Ready to change your life in a meaningful way? Tony Robbins is a renowned life and business strategist who has transformed thousands of lives around the world.

Pascha also recommends tuning in to The Tony Robbins Podcast to receive game-changing tips, tricks and advice on how to uplevel your life, improve your relationships, elevate your mindset and maximize your success.

Listen to The Tony Robbins Podcast on Tony Robbins’ websiteSpotifyApple PodcastsYouTube and Podbean

That Will Never Work 

How many times have you heard the word no? Or been told “that will never work?” Created by Marc Randolph—veteran Silicon Valley entrepreneur and the co-founder of Netflix (along with many other successful brands)—this podcast seeks to radically shift your perspective of rejection and problems.

Tune in to That Will Never Work and learn how to develop your analytical skills, hear from entrepreneurs and how they overcame hurdles, and gain actionable insights on building a thriving business.

Listen to That Will Never Work on Marc Randolph’s websiteSpotify and Apple Podcasts

Elevate Your Business with Giant Voices 

Listening to podcasts can only help your business succeed if you make changes and take action! Fortunately, with Giant Voices by your side, you don’t have to grow your business alone.

By combining our teams and utilizing the Giants’ strengths, we can work together to catapult your brand’s growth and impact. Ready to take charge? Contact us and let’s maximize your marketing.

How to Execute a Successful UGC Strategy

As we discussed in our previous blog on user-generated content (UGC), this tactic can be an incredibly powerful way to maximize your reach, influence and exposure. The key to executing a successful UGC strategy lies in understanding and avoiding a few potential pitfalls. Let’s take a look at how we can successfully overcome them for excellent results.

How to Execute a Successful UGC Strategy Graphic

Through social media posts and videos to blogs, podcasts and more, the marketing world is embracing UGC.

Many brands are using it to their advantage by engaging with the content, sharing it through various marketing mediums (think social platforms and email newsletters), and utilizing it in their advertisements. 

For all intents and purposes, it almost seems UGC has become a way to harness the power of word of mouth marketing… without needing face-to-face interactions with customers and clients.

Instead, the cultivation of organically (and sometimes paid) created content from real users does the talking for you.

With the impressive amount of UGC benefits, it begs the question: is there downside to UGC? Like any other type of marketing or content creation, there are a few. But with the right action steps, you can strategically overcome these pitfalls to maximize your UGC success. 

Possible Downsides of UGC 

Negative Content 

Most UGC is organically created by users, customers, clients, employees and other brand advocates. This means the creators have most of the control and, as such, companies may occasionally be subject to negative content.

Negative reviews, testimonials, social media posts and blog posts are certainly a risk associated with embracing UGC.

However, while you may instinctively rush to remove the negative content (if you have the opportunity to do so), we recommend if it’s appropriate, that you keep most of it published.

This provides valuable feedback, increases your authenticity and can help amplify the sincerity of positive content. You may possibly learn something about your brand positioning, or product offering.

How to Address Negative UGC

Use negative content as an opportunity to reconnect with your audience. Show them you’re not afraid to listen to customer feedback and acknowledge their user experience. Ask them what you could do better, and make the necessary changes if you feel it’s important to do so.

Being open to negative feedback illustrates to your prospective customers that your brand cares about their well-being and is always willing to improve and learn. 

UGC Can Be Anonymous 

In some cases, anonymous users or fake profiles may publish negative content, such as comments, reviews and social media posts. 

On social media platforms, these people are often labeled as “trolls” and, without context, the content can be harmful. This can put your real, hard-earned reputation and positive content at risk, as it could cause others to second guess its authenticity. 

How to Address Anonymously-Posted Content 

If this happens, it can sometimes be hard to address because you don’t know who they are or even if they’re a real customer, or user. 

While there’s not much you can do about anonymous users or fake profiles posting negative content, you can attempt to verify their identities, reply in a constructive way or create steps to have customers verified before publishing content (this often works best with product or service reviews on your website or an e-commerce platform).

For more information regarding the legalities of removing harmful or damaging content, take a look at this blog from Kohrman Jackson & Krantz.

Monitoring Can Be Time-Consuming 

Consistently monitoring UGC can be incredibly time-consuming, especially for large brands with huge audiences that consistently create and provide reviews, testimonials, blogs, social posts and other forms of content.

However, foregoing regular monitoring can be a major oversight, as unaddressed negative content may be left to fester and spread, which could lead to a major PR mess. 

How to Optimize UGC Monitoring

You need to keep an eye on your brand’s online presence, activities and audience engagement. In some cases, this may mean hiring a new team member as an online community brand manager. 

You’ll find the benefits of content moderation and management far outweigh the cons, as you can keep spam content to a minimum while upholding your brand reputation and authenticity. 

UGC is a Legal Labyrinth 

As mentioned above, one of the major disadvantages of UGC is that you have little control over what content is being created. This also comes along with several legal issues that you need to be aware of when integrating UGC into your marketing strategy. 

Though your brand may be tagged in a social post, associated with specific branded hashtags or featured in customer photos, you do not have the right to use that content as you please. The sole owner of that content rests with its original creator. 

How to Navigate UGC Legalities 

Before sharing and publishing UGC on your website, social feeds, email newsletters and other forms of marketing mediums, you must obtain explicit permission from the content owner.

This could be as simple as getting a “yes” to the question, “can we share this content on our marketing channels?”

And don’t forget—if you share on social media, it’s best practice to give credit to the original creator. This also benefits your brand by creating a sense of community and inclusion, prompting other customers, users and clients to share their experience.

Amplifying Your Marketing Strategy with UGC 

Take your marketing potential to the next level with UGC. The Giant Voices digital marketing team is experienced in helping brands get the most out of UGC, including content moderation and management, implementation and optimization.

Contact us when you’re ready to improve your digital marketing strategies.